MS16997-104

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.

As always, doing business with you is a pleasure!!

As a maintenance and parts support operation (over 40 years in the business) I depend on a lot of suppliers to keep the aircraft we maintain and their owners happy. It is my experience that your company offers top notch customer support in every way and I can depend on my orders getting out as expected and delivered as soon as possible. It is a pleasure being one of your dealers. Thank you for your good service!